Prices, customers and what’s owed

Owed

Everything unpaid, soonest to chase first, split into late, still to come, unpriced, and overpaid.

The agreed total

The figure somebody actually said yes to, frozen even if your prices change afterwards.

Booking numbers

The reference a customer can quote, and why gaps in the sequence are normal.

Customers

Local group, visiting group, school or the general public — and why the type decides what they're charged.

The shop and extras

Selling firewood, gas, badges and kit hire — on a group's bill, paid at the till, or to anybody walking in.

Shop stock: deliveries, stock takes and margin

Count what's on the shelf for the items you choose, see what's running low, and what each item makes.

Damage

Recording what a group broke, with photos, and charging for it or letting it go.

Marketing consent

Who you're allowed to send news and offers to, how they say yes, and how they stop.

Mailshots

Sending news and offers by email to customers who've agreed: writing one, testing it, sending it and seeing how it did.

Prices

Five kinds of charge, what an empty box means, and setting a floor under a booking's whole total.

Knowing what you haven’t priced

A running count of what's missing, that only ever asks about customers you actually have.

What a booking comes to

Every booking shows its arithmetic written out, so a total that looks wrong is easy to check.