Rules about a booking
On the Enquiries page, under Rules about a booking, you can set a shortest and longest stay, how much notice you need, how far ahead you take bookings, and days you don’t take arrivals or departures. All of them start unset.
They refuse on your website and only warn in here. That is the whole design, and it is deliberate. A stranger asking for one night in the middle of your two-night minimum is turned away with a reason. You are not: the booking form shows an amber note saying which rule it breaks and that the website would have refused it, and then lets you take it anyway. The District Commissioner’s brother wants one night, and the answer is yes — a rule that binds you is a rule you would ask us to turn off, and then it would protect nobody.
The rules are printed on your public pages above the calendar and above the enquiry form, in the same words. Being told “no arrivals on Sundays” while you are choosing dates is worth far more than being told it after you have filled the form in, and a turned-away enquiry is a lost customer however good the message. The panel shows you those sentences as you type, so you can see what somebody will read.
Notice is counted from when the booking was taken, not from today. A booking made in good time never starts complaining about short notice as its dates come round.
Two years is as far ahead as anybody can book, whatever you put in the box, and that one is not a preference: prices do not exist that far out, so a booking beyond it would never have a total and would sit on the Owed page for ever with nothing anybody could do. You can shorten it.
An evening visit is not caught by the length rules. It occupies one night on the calendar so nobody else can be given that field for the evening, but nobody sleeps there, so a two-night minimum does not turn it away. Day rules still apply — if there is nobody about on a Sunday, there is nobody about on a Sunday.
Book one in on its own, with nobody looking at it. Tick the box beneath the rules and an enquiry that breaks none of them, and prices completely, is booked in and confirmed the moment it arrives. Anything short of that is left waiting for you exactly as it is today — a rate you haven’t set, a clash with something already booked, or nobody having said which site or building they want. If you also ask for a deposit before confirming, this never fires: nobody has paid one in the seconds since the form was submitted, so those enquiries wait for you too. Off until you turn it on.